
FAQ's
We understand you may have more questions before you book, see below our frequently asked questions!



What kind of events is it suitable for?
The horse box booth is ideal for: ANYTHING!
- Weddings (especially outdoor, barn, or countryside venues)
- Birthday parties
- Corporate events & brand activations
- Festivals & fairs
- School proms & leavers
​
What areas do you cover?
We are between Oxfordshire and Buckinghamshire area, but we are happy to travel to you if you are further afield (at an additional cost). ​​
​
Can I customise the booth or prints?
Yes! We can match décor to your event theme and add your names, date, logo, or message to the photo print designs.​
​
Do guests get photo prints and how big are they?
Absolutely! Guests receive a printed photo instantly which are a 4x6 print and you'll receive a full digital gallery after the event.​
​
How much space do you need and power?
​We will require 4m x 4m (to manoeuvre the horse horsebox around)
The Horsebox is about 8ft high and 6ft wide
Power will need to be supplied for us (a 3 pin socket within 10 meters of where the trailer will be parked).
​
Is it wheelchair accessible?
Accessibility can depend on the venue and ground conditions.
Please contact us in advance to discuss your needs — we're happy to help.
​​​​
Do I need to let the venue know?
Please make sure before book with us that your venue can accommodate us and we are permitted onsite.​​
​
Who looks after the photobooth?
A photobooth assistant will be on hand to make sure everything runs smoothly for you and your guests.
​​​
When do you arrive at the event?​
We will arrive at the event 45mins to an hour before the start time so we can park up, set-up and be ready for you and your guests
​​​
How do I book?
Use our contact form in 'Contact Us' page with details of your event and we will get in touch via email or call within 24 hours to let you know our availability and how to book.
​​​
When do I need to pay the balance by?
To secure your date we will require 50% deposit then we will need the remainder 30 days before your event.
​
*Cancellation Policy*
We understand that sometimes plans change, and we aim to be as fair as possible with cancellations and rescheduling:​
- Cancellations made 60 days or more before your event will receive 50% of your deposit refunded.
- Cancellations made within 30 to 59 days of your event will receive 25% of your deposit refunded.
- Cancellations made less than 30 days before the event are non-refundable.​
​
If you need to rearrange your booking, we're happy to help where possible. However, rescheduled dates are subject to availability, and we cannot guarantee that we’ll be available for your new date.

